Low usage tells you who will notice a removed feature, not how loudly. What Google Reader, Heroku, Twitter and Atlassian show about notice periods, and the sunset sequence that keeps stakeholders on...
Recent Posts
Your Uptime Target Is a Product Decision. Engineering Probably Made It.
Each extra nine of availability can cost far more than the last, and the target quietly decides how often your team ships. Here is how product managers can use an error budget to set a realistic...
AI-generated personas are fast and free, and the research comparing them to real participants keeps finding the same flaws: less variance, idealized behavior, flattened segments and a strong urge to...
Network effects get credit for most of the value in tech, yet only about a third of billion-dollar tech companies have one at their core. Three tests separate a real network effect from a decorative...
About one candidate in three is cut after reference checks, and for senior roles the call that matters is the backchannel you never listed. Product managers leave more of those witnesses than almost...
Shopify deleted 12,000 recurring meetings in one sweep, and meeting time stayed 14% lower months later. Product managers create more standing syncs than anyone, so they should be the ones setting end...